Debtors Follow-up

Take control of the people that owe you money

Imagine you had a dedicated staff member who could follow up with your debtors on a particular day of each week or month or all year round. We can be that staff member! We will work with you to implement an ongoing system to follow up with your clients to ensure you are getting paid.
Do you want us to send a reminder to your debtor before the invoice becomes due? Not a problem! Do you want us to call your debtor on a certain day of the week? Easy! Do you want us to call your debtor a certain amount of days after the due date? Consider it done!
We can use your email address (e.g. to send friendly email reminders to your customers, we can make follow up calls as a member of your organisation and also send you customised reports giving you complete information about your receivables.
We can issue friendly reminders or take a much harder approach – the choice is completely yours. The end result is your clients paying you on time and a much more consistent cash flow!

The benefits of our Debtor Management Services are:

  • Flexibility for small business owners:

You don’t have to hire someone to do this job for you. We give you the flexibility of using our service from as little as half an hour per week through to as many hours as you need.

  • Your own debtor management department:

We act on your behalf, even telling your customers we are from your accounts department when making calls and using your nominated email address to send reminders. This adds a high level of professionalism to your business.

  • Discipline:

As a business owner you frequently won’t have time to follow up on debtors yourself, but befree will do it every time without fail. This will add discipline not only to your own organisation, but to your customers when paying your invoices!

  • Cashflow:

The biggest advantage is the stability and increase to your cash flow. Over time your clients will make payments on time because they know they will be getting a call or email as soon as they are late.

  • Bad debtors:

You will also know who is NOT paying your bills even after reminders and follow up calls, allowing you to make decisions on whether to take further legal action or to stop dealing with the customer.

  • Reporting:

A customised report will be sent to you based on your requirements. Our standard reports cover outstanding debtors and updates on the status of payment, responses from overdue debtors and further action.

You can take advantage of our debtor management service and allow us to become your accounts receivable department and we will make sure your debtors will be followed up on time, every time.